Data Deletion Instructions — Coolenta

If you would like Coolenta to delete the personal information we hold about you (such as your name, phone number, address, or service history), you can request this at any time.

How to Request Deletion

Send us a message via WhatsApp or call us at the number listed on coolenta.pk, and let us know you’d like your data deleted. Please include:

• Your full name
• The phone number associated with your service request(s)

What Happens Next

We will process your request within a reasonable timeframe and confirm once your information has been removed from our active systems. Please note:

• If you have an open or recent service request with an active warranty, we may need to retain limited records (such as your invoice) until that warranty period ends, for your own protection.
• We may be required to retain certain records for a limited period to comply with applicable business or tax record-keeping laws, even after a deletion request.
• Deleting your data will remove your customer portal login and order history; if you contact us again in the future, a new record will be created as normal.

Questions

If you have any questions about this process, contact us via WhatsApp or phone at the number listed on coolenta.pk.